I spent hours on the phone, emailing and WhatsApping with Fujitsu help desk folks here in Singapore. My SS Home refuses to recognise Wi-Fi at all on both my iMac and my MacBook… I am having precisely the same issue with Wi-Fi that you all are. When I first upgraded to Mohave, I downloaded Scansnap Home, took one look at the infantile user interface, immediately uninstalled it and reinstalled the old SS Manager apps.Īfter receiving daily warnings about the imminent demise of 32-bit apps on Mohave, I finally bit the bullet and installed SS Home for good. Would another person have any suggestions? I installed ScanSnap Home on another Mac (which never had any installation of ScanSnap software), but all of the above equally apply. I read the instructions that if the iOS app is running than I cannot connect the Mac via WiFi and I both first closed the app on the iOS device and uninstalled it from the iOS - but neither made a difference. I also installed the iOS app, and there was no problem scanning via WiFi from the iOS.
I have tried rebooting the Mac, deleting the iX500 in ScanSnap Home / Preferences / Scanner tab and adding back in etc, but nothing will make the iX500 work on WiFi. However going into the scan part the iX500 is showing as not connected. If I choose to reconfigure, and after so doing so again the ScanSnap app again indicates that WiFI is configured. The procedure recognises that the iX500 is already configured for WiFi, if I choose not to reconfigure the ScanSnap Home app indicates that WiFi is correctly configured. I have run the WiFi setup (ScanSnap Home / Preferences). ScanSnap Home works fine when the iX500 is connected with the USB cable.
SCANSNAP NETWORK SCANNER UPDATE
Using macOS 10.14.2.Īfter the update to the ScanSnap Home app, the ScanSnap Home app refuses to recognise the iX500 via WiFi. Before updating to ScanSnap Home 1.0.20 (ScanSnap Online Update 3.0.13) the ScanSnap iX500 was connected by WiFi.
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